Salesforce field service lightning management is the option to go for if you want to be able to deliver efficient and fast on-site service. The most common benefit is that you can issue work orders quickly. The platform helps you to manage your work orders and to track how compliant they are with your milestones. The orders are usually integrated...
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Recently, Salesforce launched the financial services cloud meant to boost customer engagement in the insurance, banking, and wealth management sectors. It is intended to revolutionize client engagement and customer experiences with wealth managers and retail bankers. With time, new features have been added to Salesforce financial services cloud...
Most companies have already implemented at least one Salesforce product into their customer service after realizing everything they stand to benefit. While it was the best solution initially for your customers and employees, it might not be currently delivering what you envisioned. Salesforce lightning and other products age and thus need periodic...
Since its inception, Salesforce has been churning products to heighten their clients' experiences further and optimize the handling of different tasks. Among the latest products is field service lightning. This lets your customer care team work with and delegate tasks to field service agents. The customer care team monitors this work, and the field...